The Importance of Data Protection for Personal Trainers
As a personal trainer, online coach or other fitness professional, your business is powered by people.
Now, we know that data protection and GDPR might not be the first things you think about when deciding how best to operate your fitness business, but they are really important to stay on top of!
Whether you operate online only, completely face-to-face or a hybrid of the two, you’ll be collecting personal and sensitive data on people on a daily basis. This could include your client’s name, address, email, ethnicity, payment/card details and medical information (i.e. height, weight, medical conditions, and disabilities).
Because of the sheer volume of data created and collected, data compliance means that every personal trainer and business owner needs to examine closely how they handle the information they receive.
We’ve teamed up with iCaaS, the Trusted Standard in Data Protection for the Sport & Physical Activity sector, to help you handle and understand your data protection needs with ease. P.s. there’s a 40% discount off a monthly subscription up for grabs below too!
Here’s 4 Key Data Protection Considerations!
1. Gathering Information
- Consent is the strongest Lawful Basis that can be used under the data protection regulations, this is due to the fact the individual sharing their data is giving their permission for the data to be used through giving their consent. Consent needs to be given in a clear action, examples of this can be a “tick-box” stating their consent or signing a document/agreement to say the same.
2. Holding Information
- Holding information: My PT Hub holds client data securely and all in one place easily accessible to users, iCaaS can help with the policy and procedure side of things which will provide you with the guidance you need to process customer data compliantly in conjunction with My PT Hub app. iCaaS will monitor and alert you to any changes or developments with the regulations which may affect your business and provide you with a body of evidence to help you prove your compliance should you find yourself in a situation where you need to do so.
3. Accessing Information
- You also need to know the extent to which any employees are accessing this information using their own devices. They can then begin to understand how to safeguard and protect their data. Do, use password protected equipment, i.e. mobile phones, tablets, laptops etc. Do, (if possible) use admin restrictions on access to data and only allow staff access to the minimum data they require to carry out their day to day processing. Don’t – use unsecure or public WiFi sources when accessing customer records. Don’t – access customer data on shared equipment i.e. family used computers, a friends phone, this will prevent data from being accessed by unauthorized sources.
4. Right to Be Forgotten
- The ‘right to be forgotten’ means that organisations must erase data if a member exercises this right and withdraws consent to the storage or use of their personal data.
Building you Reputation
As your reputation grows, so does your clients’ trust in you. From trusting that you will help them to achieve their health and fitness goals, to trusting you will keep their personal details secure.
Maintaining your reputation is incredibly important within the industry, especially as people who work in the fitness industry come into contact with a wealth of personal information – some of which could be highly sensitive.
My PT Hub Marketplace Offer
That is where iCaaS comes in! The iCaaS software is easy to use and understand- using jargon-free language, tailored specifically to the sports and physical activity sector.
iCaaS takes you through a step-by-step process to securing customer data and ensuring compliance whilst running your remote business.
We’re offering a HUGE 40% off iCaaS data compliance software for all My PT Hub users. The subscription, usually costing £9.99 a month is just £5.99 a month, and includes access to the iCaaS data protection training. Perfect for remaining data protection compliant whilst running your business remotely!